Need to tell your customers about new service hours? A “Sample Letter To Customers Extended Services Hours” can help. It’s a formal, professional way to announce the change. Businesses use this letter to inform customers about extended hours.
Writing this letter can be hard. We know it’s tricky to get the tone right. That’s why we are here.
We offer templates, samples, and examples. These resources simplify the writing process. Use our letters to make things easier.
Sample Letter To Customers Extended Services Hours
[Your Company Letterhead]
[Date]
[Customer Name]
[Customer Address]
Dear [Customer Name],
We are excited to announce that we are extending our service hours to better serve you.
Starting [Date], our new operating hours will be [New Start Time] to [New End Time], [Days of the week].
We understand that your needs may extend beyond the typical 9-to-5 workday, and we want to make it easier for you to access our services when you need them most.
With these extended hours, we hope to offer you more flexibility and convenience in managing your [services/accounts/interactions with us]. Our goal is to accommodate your busy schedule and provide the support you require at a time that works best for you.
During these extended hours, you can reach us through our usual channels: by phone at [Phone Number], via email at [Email Address], or through our website at [Website Address].
We appreciate your business and are committed to providing you with the best possible service. We believe that these extended hours will significantly enhance your experience with us, and we encourage you to take advantage of these new service times.
If you have any questions or require further clarification, please do not hesitate to contact us.
Sincerely,
[Your Name]
How to Write Sample Letter To Customers Extended Services Hours
Subject Line: Grab Attention Right Away
- Keep it concise and intriguing.
- Instead of a bland “Extended Hours,” try “More Time for You: Extended Service Hours Now Available!”
- Highlight the benefit, not just the change.
Salutation: Personalize Where Possible
- “Dear Valued Customer,” is acceptable, but try to use the customer’s name if you have it.
- “Dear [Customer Name],” conveys a sense of individual attention.
- Avoid overly formal salutations unless your brand voice dictates otherwise.
Introduction: Announce the Augmentation Succinctly
- Get straight to the point: “We’re excited to announce that we’re extending our service hours…”
- Immediately state the reason for the email: to inform them of the new hours.
- Hint at the benefit: “To better accommodate your busy schedules…”
Body Paragraph 1: Detail the New Hours with Precision
- Clearly state the new days and hours of operation.
- For instance: “Our new hours are Monday through Friday, 8:00 AM to 8:00 PM, and Saturday from 9:00 AM to 5:00 PM.”
- If applicable, mention any exceptions or special holiday hours.
Body Paragraph 2: Emphasize the Advantages
- Explain how the extended hours will benefit the customer.
- Will it reduce wait times? Provide more convenient access to support?
- “These extended hours will allow us to provide you with even more prompt and efficacious service.”
- Highlight the enhanced accessibility and convenience.
Call to Action: Encourage Engagement
- Prompt the customer to take advantage of the new hours.
- “Visit our website or call us during our extended hours to experience the difference.”
- Include links to relevant resources, such as appointment booking pages.
- Make it easy for them to utilize the expanded availability.
Closing: Express Gratitude and Reinforce Value
- Thank the customer for their patronage.
- Reiterate your commitment to providing excellent service.
- “We appreciate your continued business and look forward to serving you during our extended hours.”
- Use a professional closing, such as “Sincerely,” or “Best regards,”.
- Include your name and title (if applicable).
Frequently Asked Questions About Our Extended Service Hours
We are pleased to announce the extension of our service hours to better serve your needs. Below are some common questions regarding this change.
When do the new extended service hours begin?
The extended service hours will officially commence on [Date].
What are the new operating hours?
Our new operating hours are [Start Time] to [End Time], [Days of the Week].
Will all services be available during the extended hours?
Yes, all of our standard services will be available during the extended hours.
How can I contact customer support during the extended hours?
You can reach customer support via phone at [Phone Number] or email at [Email Address] during the extended hours.
Will this change affect pricing?
No, this extension of service hours will not affect our current pricing structure.
