In this article, we will learn how to write a complaint letter for not receiving a cheque book.
If your bank has given you the wrong cheque book, you should follow the steps below to create a letter to complain about the error.
- State your full name and the date.
- Explain why you have sent your cheque book to the wrong address.
- Include the date when the error was first discovered.
- In the space provided, explain the reason the book has not arrived at your home.
- Suggest that if the problem continues, the cheque book should be sent back to the sender.
- Include the return address of the cheque book.
- Write a note apologizing for any inconvenience and attach it to the package.
Here are some samples to help you write a letter.
Complaint Letter For Not Receiving Cheque Book
Here Are Some Samples To Guide You.
Sample #1
Dear Sir/Madam,
I am writing this letter to express my disappointment with the delay in receiving my cheque book. I had applied for a new cheque book almost two weeks ago,
and I was informed that it would reach me within seven working days. However, it has been almost 14 working days since I applied, and I have not yet received my cheque book.
I have been a loyal customer of your bank for many years now, and I have always had a positive experience with your services. However, this delay in receiving my cheque book has caused me inconvenience, as I am not able to carry out my financial transactions smoothly.
I request you to kindly look into this matter urgently and ensure that my cheque book is dispatched to me as soon as possible. I hope you understand the urgency of my situation and take the necessary steps to rectify it.
Thank you for your attention.
Sincerely,
[Your Name]
Sample #2
Dear Sir/Madam,
I am writing this letter to bring to your attention the issue that I have faced with not receiving my cheque book. As per the terms and conditions of my account,
I am entitled to receive a cheque book upon opening the account. However, it has been more than a month since I opened my account with your bank, and I have still not received my cheque book.
I have visited the bank branch twice to inquire about the status of my cheque book, but unfortunately, I have not received a satisfactory response from the staff. I was told that the cheque book has been dispatched to my mailing address, but I have not received it yet.
This delay in receiving my cheque book has caused me significant inconvenience as I am unable to make payments and transactions through cheques. I would request you to take immediate action on this matter and provide me with my cheque book as soon as possible.
I trust that you will take the necessary steps to resolve this issue and provide me with the required assistance. I look forward to hearing from you soon.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
Sample #3
Dear [Name of Bank Manager],
I am writing this letter to bring to your attention the issue I have been facing with my account. I have not yet received my cheque book which was supposed to be delivered to me by your bank.
I have been your loyal customer for several years, and I have always trusted your bank for its top-notch services. However, I am disappointed with the way my issue has been handled.
I have been waiting for my cheque book for over two weeks, and I have not received any communication from your bank regarding the delivery.
I have tried contacting your customer service several times, but I have not received any satisfactory response. This issue has caused me a lot of inconvenience and has compromised my financial transactions.
I request you to kindly look into this matter and ensure that my cheque book is delivered to me at the earliest. I would appreciate it if you could also compensate me for the inconvenience caused.
I hope to receive a prompt and positive response from your bank.
Thank you for your time.
Sincerely,
[Your Name]
Sample #4
Dear Sir/Madam,
I am writing this letter to express my disappointment regarding the non-receipt of my cheque book. I have been waiting for the cheque book for almost a month now, and I have yet to receive it.
I submitted my request for a new cheque book on [date], and was informed that it would be delivered to my address within 7-10 working days. However, it has been more than a month now and I have not received any update from your end.
As a result of not receiving my cheque book, I have been facing inconvenience in making payments and transactions. I have also missed out on certain opportunities that require cheque payments.
I kindly request you to look into this matter and take immediate action to ensure that my cheque book is delivered to me as soon as possible. I hope that you will take appropriate measures to avoid such delays and inconvenience in the future.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
Sample #5
Dear Sir/Madam,
I am writing to bring to your attention my disappointment and frustration with regards to my recent request for a cheque book from your bank.
I submitted a request for a new cheque book two weeks ago and I was told it would be delivered to my address within 7-10 business days. However, it has been two weeks now and I have still not received my cheque book.
I am extremely disappointed with the level of service provided by your bank. As a loyal customer, I have always trusted your bank to deliver quality service and fulfill my requests in a timely manner. However, this experience has left me with a negative impression of your bank’s service quality.
I kindly request that you look into this matter urgently and ensure that my cheque book is delivered to me as soon as possible.
I also request that you provide me with an update on the status of my request and any actions that have been taken to resolve this issue.
I hope that this issue will be resolved quickly and that I can continue to rely on your bank for my financial needs in the future.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Complaint Letter For Not Receiving Cheque Book #6
Dear Sir/Madam,
I am writing this letter to bring your attention towards the issue of not receiving my cheque book even after submitting the request form two weeks ago.
I am an account holder at your bank for the past three years and I have always been satisfied with your services.
However, the recent delay in the delivery of my cheque book has caused me inconvenience and financial loss. I had to go through many hurdles to make my payments and transactions during this time.
I have contacted the customer service department twice, but they were unable to provide me with a satisfactory response. I would like to request you to take immediate action to resolve this issue. Kindly look into the matter and ensure that my cheque book is delivered to me as soon as possible.
I hope that you will take necessary action to rectify this problem and avoid such delays in the future. I look forward to hearing from you soon.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample #7
Dear [Bank Name],
I am writing to express my disappointment and frustration with regards to the delay in receiving my cheque book. It has been over two weeks since I submitted my request for a new cheque book, and I have yet to receive any update or confirmation from your end.
I am a regular customer of your bank and have always been satisfied with your services. However, this recent experience has left me feeling extremely dissatisfied.
As a customer, I rely on the timely delivery of important banking documents, such as cheque books, to carry out my financial transactions.
I have called your customer service line multiple times to inquire about the status of my request, but the representatives have been unable to provide me with any concrete information. This lack of communication and transparency is unacceptable and does not reflect well on your bank.
I would appreciate it if you could take immediate action to rectify this situation and ensure that my cheque book is delivered to me as soon as possible. I hope that you will take my concerns seriously and make the necessary changes to improve your customer service.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample #8
Dear [Bank Name],
I am writing to express my disappointment and frustration with the delay in receiving my cheque book. I applied for a new cheque book three weeks ago and I was given the assurance that it would be delivered to me within a week. However, it has been three weeks and I have yet to receive it.
I have been a loyal customer of your bank for several years and have always received excellent service. However, this delay in receiving my cheque book has caused me inconvenience and
has put me in a difficult situation. I have been unable to make important payments and transactions which require a cheque book.
I have contacted your customer service department several times to enquire about the status of my cheque book, but I have not received a satisfactory response.
I was informed that the cheque book was dispatched, but I have not received it yet. I would appreciate it if you could investigate this matter and provide me with a solution as soon as possible.
I believe that your bank values its customers and their needs. Therefore, I request that you take immediate action to rectify this issue. I hope to receive my cheque book soon and to continue to receive the excellent service that I have come to expect from your bank.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample #9
Dear [Bank Name],
I am writing to express my disappointment regarding the delay in receiving my cheque book. I have been an account holder with your bank for several years, and I have always been satisfied with your services. However, this recent experience has left me frustrated.
I requested a new cheque book two weeks ago, but I have yet to receive it. I understand that there might be some delay due to the pandemic, but this delay is unacceptable. I have several pending payments that require a cheque, and without a cheque book, I am unable to make these payments.
I have tried contacting your customer service several times, but I have not received any satisfactory response. This has made the situation even more frustrating for me.
I would appreciate it if you could look into this matter urgently and ensure that my cheque book is delivered to me as soon as possible. I hope that this issue can be resolved quickly, and I can continue to enjoy your banking services.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample #10
Dear Sir/Madam,
I am writing this letter to express my disappointment and frustration regarding the non-receipt of my cheque book from your bank. My account number is [insert account number].
I had requested a new cheque book about two weeks ago and I was informed that it would be delivered to my address within 5-7 working days. However, it has been more than two weeks now and I have not received the cheque book yet.
I have been facing a lot of inconvenience due to the delay in receiving the cheque book. I have missed out on important payments and transactions which I had to make through cheques. This has caused me a lot of financial loss and mental stress as well.
I have tried calling the customer service multiple times but I have not received any response from your end. I request you to kindly look into the matter and take immediate action to deliver my cheque book at the earliest.
I hope to hear a positive response from your end soon.
Thank you.
Sincerely,
[Your Name]
How To Write A Complaint Letter For Not Receiving Cheque Book
If you’re one of the many people who have experienced the frustration of not receiving a cheque book from your bank, you’re not alone.
This can be a significant problem, especially if you need to make payments to vendors, suppliers, or even employees. But before you take to social media to complain, consider writing a complaint letter to your bank.
Here are six tips to help you write an effective complaint letter for not receiving a cheque book.
1. Start with a clear and concise opening
Your opening should be brief but powerful. Start by stating the purpose of your letter. For example, “I am writing to express my frustration with the delay in receiving my cheque book.”
2. Explain the situation
Provide a brief explanation of the situation, including the date you requested your cheque book, the date it was supposed to be delivered, and any other relevant details. Be specific and concise, but avoid being overly emotional or accusatory.
3. Provide evidence
If you have any evidence to support your claim, such as emails or messages from your bank, include them in your letter. This will help strengthen your case and show that you have taken steps to resolve the issue.
4. Explain the impact
Explain how not receiving your cheque book has impacted your business or personal life. For example, if you were unable to pay a supplier on time, you may have lost their business. Be specific about the consequences of the bank’s delay.
5. Make a reasonable request
After explaining the situation and its impact, make a reasonable request for resolution. This could be a request for your cheque book to be delivered immediately, or a request for compensation for any losses you may have incurred.
6. End with a polite and professional closing
End your letter with a polite and professional closing, thanking the bank for their attention to the matter and expressing your hope for a quick resolution. Be sure to include your contact information so that the bank can get in touch with you if necessary.
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