In this article, we will learn how to write a complaint letter to Amazon for poor quality of product.
Do you want to complain to Amazon about poor customer service from Amazon?
If so, you can do it by using an email or letter.
However, a complaint letter to Amazon can have an impact if done correctly.
Here are a few tips to help you write the perfect complaint letter to Amazon:
- Identify the problem clearly.
- Make sure your complaint is genuine.
- Express your desire to resolve the problem.
- Make sure you have proof to support your claim.
Let’s dive into some samples.
Complaint Letter To Amazon For Poor Quality Of Product
Here Are Some Samples To Guide You.
Sample #1
Dear Amazon,
I am writing to you to express my disappointment with the quality of the product I recently purchased from your website.
I purchased a Kindle Fire HDX 8.9 inch Tablet from your website and I am extremely disappointed with the quality of the product. I have had the tablet for just over a week and have already had to replace the screen twice.
The first time the screen came off in my hands while I was using it and the second time the screen just broke. I am extremely disappointed with the quality of the product and I would not recommend it to anyone.
I would like to request a refund for my purchase and I would also like to request that you do something to improve the quality of your products.
Sample #2
Hello Amazon,
I recently purchased a product from your website and was extremely disappointed with the quality of the product. The product I purchased was a Kindle Fire and I am extremely disappointed with the quality of the product.
The Kindle Fire is not durable at all and I have already had to replace it twice because of damage that it has sustained. The first time the screen broke and the second time the battery stopped working.
I am not the only person who has had problems with the quality of your products. I have read numerous complaints online about the poor quality of your products and I think that you need to take action to address the issue.
I think that you should invest in better quality products and I would like to request that you do something to address the quality of your products. I would also like to request that you refund me for the Kindle Fire that I purchased.
Thank you for your time,
[Your Name]
Sample #3
Hello Amazon,
I am writing to you to complain about the quality of the product I purchased. I recently bought a Kindle Fire HD 8.9-inch tablet and it has been nothing but trouble. The first issue I had with it was that the screen was cracked when I received it.
I contacted Amazon about the issue and they sent me a replacement tablet, but the replacement also had a cracked screen. I then contacted Amazon again and they sent me a third replacement tablet.
This time the screen was not cracked, but the tablet was not working properly. I tried to contact Amazon again but they did not respond.
I am disappointed with the quality of the product I purchased from Amazon and I would like a refund. Please provide me with a refund for the tablet I purchased from you.
Thank you,
[Your Name]
Sample #4
Hello Amazon,
I recently purchased a [Item name] from your store and I am extremely disappointed with the quality of the product. The screen is extremely scratched and scuffed and the battery life is terrible. The screen is also extremely difficult to read in direct sunlight.
I am also extremely dissatisfied with the fact that the product does not come with a charger.
I had high expectations for this product and was extremely disappointed with the quality. I would not recommend this product to anyone. I hope you can take appropriate action to address the quality issues with the product.
Thank you,
[Your Name]
Sample #5
Hello Amazon,
I am writing to you to complain about the poor quality of the product I recently purchased from you. I ordered a Kindle Fire tablet and was extremely disappointed in the quality of the product. The screen was cracked and the battery did not work properly.
I understand that products may occasionally experience defects, but this was not the case with my purchase. I am disappointed in the quality of the product I received and would like a replacement or refund.
Thank you for your time and consideration.
Sincerely,
[Your Name]
Complaint Letter To Amazon For Poor Quality Of Product #6
Hello Amazon,
We were extremely disappointed with the quality of the product that we received. The product was extremely poorly made and did not live up to our expectations.
We paid a high price for this product and expect better quality. We would not recommend this product to anyone and would like a refund.
Thank you for your time.
Sincerely,
[Your Name]
Sample #7
Dear Amazon,
I recently purchased a product from your website and I am extremely disappointed with the quality of the product. I purchased a Kindle Fire and I am extremely disappointed with the quality of the product. The screen is cracked and the device is not functioning properly.
I was extremely excited to purchase this product and I was extremely disappointed with the quality of the product. I would like a refund for the product that I purchased. I would also like an apology from you for the poor quality of the product.
Sincerely,
[Your Name]
Sample #8
Hello Amazon,
I recently purchased a product from your website and I am disappointed with the quality of the product. I purchased a Kindle Fire and the screen is cracked and doesn’t work properly. I believe that this is due to the poor quality of the product I received.
I would like to request a refund for my purchase and I hope that you will be able to provide me with this service. I would like to thank you in advance for your time and effort in resolving this matter.
Sincerely,
[Your Name]
Sample #9
Hello Amazon,
I am writing to express my dissatisfaction with the quality of the product I recently purchased. I purchased a Kindle Fire HDX 8.9 tablet and I am extremely disappointed with the quality of the product.
The screen is extremely scratched and I can see numerous dirt and dust particles on the screen. I also noticed that the screen is not completely flush with the bezel and there is a noticeable gap between the screen and the bezel.
This is not the quality I expect from an Amazon product and I am extremely disappointed. I would like to request a refund for the defective product.
Sincerely,
[Your Name]
Sample #10
Dear Amazon,
I am writing to you to express my dissatisfaction with the quality of the product I recently purchased from you. I purchased a product entitled “Pet Safe Outdoor Wireless Fence Receiver” and was extremely disappointed with the quality of the product.
The product arrived damaged and the wire mesh was clearly not of high quality. Additionally, the transmitter unit did not work at all. I was extremely frustrated with the quality of the product and would not recommend it to anyone.
I am requesting that you refund me for the product and replace it with a quality product that meets my expectations. Thank you for your time.
Sincerely,
[Your Name]
How To Write A Complaint Letter To Amazon For Poor Quality Of Product
Are you experiencing poor quality products from Amazon? If so, you may be able to file a complaint letter with them.
Here are six tips for doing so:
1. Be Prepared
Before you even think about writing a complaint letter, make sure you are well-prepared. This includes having all of the information you need to support your claims, as well as a copy of the product you believe to be defective.
2. Use the Right Format
When writing your complaint letter, make sure to use the correct format. This includes using the correct spelling and grammar, as well as following Amazon’s specific guidelines.
3. Specify the Problem
In your complaint letter, be specific about the problem you’re experiencing. This will help Amazon to better understand and address your concerns.
4. State Your Case
In your complaint letter, make sure to state your case clearly and concisely. This will help Amazon to better understand the situation and decide whether or not to investigate.
5. Request a Response
Before closing your letter, make sure to request a response from Amazon. This will give you a chance to further discuss your complaint and ensure that it has been properly addressed.
6. Follow Up
After sending your letter, make sure to follow up with Amazon to check on the status of your complaint. This will help ensure that your concerns are being properly addressed.
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