In this article, we will learn how to write a complaint letter to hospital for wrong billing.
Sometimes, the charges on your bill are not what was expected.
You may have gotten a bill from the hospital or doctor for a service that was not rendered.
If you feel like this has happened to you, read on for some advice about how to respond to this type of situation.
- Make sure to take notes of what happened during the visit so that you have a record of what was actually done.
- Ask to review the billing records of the appointment to ensure that the hospital or doctor is not overcharging you.
- Send a letter to the hospital and/or the doctor explaining your situation.
- Ask if they would like to come in and discuss your situation further.
Here Are Some Tips To Help You Write A Complaint Letter To Hospital For Wrong Billing.
Complaint Letter To Hospital For Wrong Billing
Here Are Some Samples To Guide You.
Sample #1
Dear Hospital,
I am writing to complain about the wrong billing I received from you. I was billed for services that I did not receive.
I was scheduled to have surgery at your hospital on [date], but I did not receive the surgery that I was billed for. I was also billed for post-operative care, which I did not receive.
I am asking that you refund my money for the surgery and post-operative care that I did not receive. I would also like to have my credit card charged for the amount that was wrongfully billed to me.
Thank you for your time and attention to this matter.
Sincerely,
[Your Name]
Sample #2
Dear Hospital,
I am writing to complain about the incorrect billing that I received from you. I was billed for services that I did not receive.
I was hospitalized for a short period of time last month and during that time, I was treated by your staff. However, the billing that I received from you billed me for services that were not actually provided to me.
I am requesting that you refund my money, and I would also like to remind you that billing errors like this can lead to serious financial consequences. I hope that you will take the necessary steps to correct this mistake and ensure that future billing is accurate.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample #3
Hello [Hospital Name],
I am writing to you regarding the billing error I incurred at your facility. On [date], I was admitted to your hospital for [condition].
I was billed for [amount], which was significantly higher than the actual cost of my treatment. I believe this to be a mistake, and I would like you to rectify the error as soon as possible.
Thank you for your time and attention to this matter. I look forward to hearing from you soon.
Sincerely,
[Your Name]
Sample #4
Dear Hospital,
I am writing to complain about the billing I received from you. I was billed for services that I did not receive. I was not given the opportunity to speak with a representative about my bill, and I was not given a reason for the incorrect billing.
I would like a refund for the incorrect billing, as well as an explanation for the mistake. I would also like to be given the opportunity to speak with a representative about my billing in the future.
Thank you for your time and attention to this matter.
Sincerely,
[Your Name]
Sample #5
Dear Hospital,
I am writing to express my dissatisfaction with the billing process that I experienced at your facility. I was billed for services that I did not receive.
I had a surgery at your facility a few weeks ago and I am now experiencing serious financial difficulties as a result. I was billed for services that I did not receive, and I am not sure how I am going to afford to pay these expenses. I am very disappointed with the billing process that I experienced at your facility.
I would like to investigate the matter further and see if I can get my money back. I would appreciate if you could provide me with a full refund for the services that I did not receive. I would also like to see if there are any policies in place to prevent this from happening in the future.
Thank you for your time,
[Your Name]
Complaint Letter To Hospital For Wrong Billing #6
Hello,
I am writing to complaint about the billing I received from [Hospital Name]. I feel that the charges I was billed for were wrong and I would like them to be corrected.
I was initially admitted to [Hospital Name] on [Date] and was discharged on [Date]. During my stay, I was billed for [Service]. However, I believe that I should have been billed for [Service] plus [Fee] for the
[Procedure].
I would like the charges to be corrected and my original bill reimbursed. Thank you for your time and consideration.
Sincerely,
Sample #7
Dear Hospital,
I am writing to complain about the billing that I received from you. I was charged for services that I did not receive. I was billed for a surgery that I did not have. I was also charged for services that I did not authorize. I am requesting that you refund my money immediately.
Thank you for your time.
Sincerely,
[Your Name]
Sample #8
Dear Hospital,
I am writing to you to express my discontent with the billing procedure that we experienced at your facility. We were charged for services that we did not receive.
Our experience with your billing department was frustrating and confusing. We had to call numerous times to get our account corrected. We even had to send documentation to support our case.
Ultimately, we were charged for services that we did not receive. This was not the experience that we were hoping for when we entered your facility.
We would like to have our billing dispute resolved as quickly as possible. We would also like to be made aware of any steps that you will be taking to prevent this from happening in the future.
Thank you for your time and consideration.
Sincerely,
[Your Name]
Sample #9
Dear Hospital,
We are writing to you because we are extremely dissatisfied with the bill we received from you for our hospital stay. We were billed for services that we did not receive, and the amount of the bill is far exceeding what we expected.
We were extremely disappointed with the level of service we received from your institution, and we are not happy with the bill we received as a result. We would like you to rectify the situation as soon as possible, and we would appreciate any help you can provide. Thank you for your time.
Sincerely,
[Your Name]
Sample #10
Hello [Name of Hospital],
I am writing you to complain about the billing I received from your hospital. I was billed for services I did not receive. I was billed for a surgery that I did not have. I was also charged for services I did receive, but which were not the services I contracted for.
I am not sure who approved these charges, but they were not the charges I agreed to. I would like my money back, and I would like the charges to be corrected.
Thank you for your time, and I look forward to hearing from you soon.
Sincerely,
[Your Name]
How To Write A Complaint Letter To Hospital For Wrong Billing
If you have been wrongfully billed by a hospital, here are six tips for writing a successful complaint letter.
1. Address the Hospital Letterhead
Begin your letter by addressing the hospital’s letterhead. This will show that you are taking the matter seriously and that you are prepared to fight for your rights.
2. Explain the Problem
In your letter, explain exactly what happened and why you believe you were wrongfully billed. Be specific and provide any evidence you may have.
3. Request a Meeting with the Hospital Administrator
Request a meeting with the hospital administrator to discuss the issue. This will give you the opportunity to discuss the situation with the person who is responsible for resolving it.
4. Request a Payment Plan
If you are unable to resolve the issue directly with the hospital, request a payment plan. This will allow you to have the money you believe you are owed, as well as some restitution for the inconvenience you have experienced.
5. Demand an Apology
Demand an apology from the hospital for billing you in error. This will show that you are serious about getting your money back and that you will not be pushed around.
6. File a Complaint with the Authority Having Jurisdiction
If you are unable to resolve the issue with the hospital, file a complaint with the authority having jurisdiction. This could be your state’s department of health, or the Better Business Bureau.