In this article, we will learn how to write a complaint letter to the restaurant about poor service.
Writing a complaint letter to a restaurant is a good way to get your point across.
Here are a few tips to help you write a complaint letter to the restaurant:
- State what happened.
- Express your disappointment with the service.
- Express your gratitude for doing business with the restaurant.
- Let the restaurant know you will not be coming back.
Let’s dive into some samples.
Complaint Letter To The Restaurant About Poor Service Sample Template
Here Are Some Samples To Guide You.
Sample #1
Hello,
I am writing to complain about the poor service I received at your restaurant. I ordered a meal on Sunday, and it took over an hour for my food to arrive.
When it did, it was cold and gross. I would expect better service from a restaurant of your caliber. I would like you to please refund my meal and give me a voucher for a future meal. Thank you for your time.
Sincerely,
[Your Name]
Sample #2
Dear Restaurant,
I am writing to complain about the poor service I received last night. I visited your restaurant and was very disappointed with the service I received.
I arrived at your restaurant at around 8:00pm and was seated immediately. However, it took a very long time for my drink to arrive, and when it did, it was very weak. I also had to ask for my steak to be cooked medium, which it was not.
I eventually got my steak, but it was very dry and not very flavorsome. Additionally, my mashed potato was cold and lacked any flavor.
Overall, I was very disappointed with the service I received last night. I would not recommend your restaurant to anyone.
Thank you for your time.
Sincerely,
[Your Name]
Sample #3
Dear Restaurant,
I am writing to complain about the poor service I received on [date]. I was very disappointed with the service I received, and I would like to ask for your help in fixing the problem.
First, I would like to point out that my table was not properly cleaned after my meal. I noticed that there was food on the table and on the floor, and it was not cleaned up. This was very disappointing, because I felt like the restaurant should have been more attentive to cleaning up after me.
Second, I was not given the full menu when I arrived. I had to ask for it, and then I was not given a chance to look at it. This made it difficult for me to decide what to order.
Finally, my drink was not refilled very often. This made it difficult for me to enjoy my meal. I would like to ask for your help in fixing these problems.
Thank you for your time,
[Your Name]
Sample #4
Hello [Name of Restaurant],
We recently visited your establishment and were extremely disappointed with the poor service we received. Our waitress was unprofessional and seemed to be in a hurry, and our food took quite a while to come out. We feel that this was not the quality of service that you claim to offer your guests.
We would like to ask that you take a look at your service standards and ensure that they are up to par. We appreciate your time and effort and would like to thank you for your consideration in this matter.
Sincerely,
[Your Name]
Sample #5
Dear Restaurant,
I recently dined at your establishment and was extremely disappointed with the poor service I received. My table was not cleared after my meal, and I had to ask several times for my check. I also had to wait quite a while for my coffee to be brought to my table.
I understand that it can be difficult to keep up with the demands of a busy restaurant, but the level of service I received was simply unacceptable. I would like to ask you to take a look at your operations and make any necessary improvements. Thank you for your time.
Sincerely,
[Your Name]
Complaint Letter To The Restaurant About Poor Service Sample Template #6
Hello,
We recently visited your restaurant and experienced terrible service. Our food took an extraordinarily long time to come, and when it did, it was cold and inedible. Additionally, our waitress was unenthusiastic and unhelpful.
We would like to ask that you take a look at our complaint letter and work to improve your service in the future. Thank you for your time.
Sincerely,
Your Name
Sample #7
Hello,
We recently visited your restaurant and were very disappointed in the poor service we received. From the moment we sat down, our waitress was very busy and didn’t seem to care that we were there.
We had to ask her for water several times and she never brought us any menus. When it came time to order, we had to wait forever for our food and finally got it after several refills of our drinks.
We were also very unhappy with the quality of the food. Our burgers were dry and the fries were cold. We would not recommend your restaurant to anyone.
Thank you for your time,
[Your Name]
Sample #8
Hello,
We were very disappointed in the service we received at your restaurant. It was very slow and unprofessional. Our food took a very long time to come and it was cold when it did. Overall, it was an unpleasant experience.
We hope that you will take the time to review your service and make sure that it is up to par. We would also like to give you the opportunity to make it up to us by providing us with a free meal at a later date.
Thank you for your time.
Sample #9
Dear Restaurant,
I recently visited your establishment for dinner and was extremely disappointed with the poor service I received. It was absolutely terrible and I cannot believe how unprofessional and rude your staff was.
I attempted to order dinner and was told that the kitchen was closed. I explained to the waiter that I was there to eat and he refused to take my order. After a few minutes, another waiter came over and took my order. However, he didn’t seem to care about my needs and was very unprofessional.
I then waited for my food for quite a while and it was cold by the time it arrived. I also had to ask the waiter to bring me a warm drink to try and make up for the cold meal. I wasn’t happy with the service at all and I would not recommend your restaurant to anyone.
Thank you for your time.
Sample #10
Dear Restaurant,
I would like to bring to your attention the poor service I received during my visit to your establishment last night. I was seated promptly, but my drink order took more than 20 minutes to arrive, and when it did, it was poured into a small glass and had no ice.
My food arrived after another 10 minutes, and was also cold and tasteless. I was very disappointed with the overall service, and would like to ask that you take steps to improve it.
Thank you for your time and consideration.
Sincerely,
[Your Name]
How To Write A Complaint Letter To The Restaurant About Poor Service
When you went to that restaurant, you probably had high hopes for what you would get. But unfortunately, those hopes were not met.
The food you ordered was subpar, and the service was incredibly slow. This means that you have the right to complain.
Below are five tips to help you write a complaint letter that will have the restaurant listen.
1. Start with a polite hello
When you write your letter, start with a polite hello. This will show that you are respectful of their time and space.
2. Explain your experience
Explain your experience as best you can. This will help the restaurant understand what went wrong.
3. Be clear about what you want
Be clear about what you want from the restaurant. This will help them to understand your expectations.
4. Be specific
Be specific about the issues that bothered you. This will help the restaurant to fix the problems.
5. Keep the letter short
Keep the letter short and to the point. This will make it easier for the restaurant to read and respond to.