Need to discuss ADA accommodations with an employee? Writing a formal letter can be tricky. It’s often required when an employee requests changes at work. These changes help them perform their job due to a disability. This letter is a key part of the interactive process under the Americans with Disabilities Act.
Crafting the right letter is essential. It should address the request promptly and respectfully. Don’t worry about writing it from scratch. We have helpful templates for you.
This article offers sample letters for various situations. Use these samples as a guide. Make the process smoother and ensure clear communication. Let’s simplify ADA accommodation letters together!
Sample Letter To Employee Regarding Ada Accommodation
[Your Company Letterhead]
[Date]
[Employee Name]
[Employee Address]
Subject: Regarding Your Accommodation Request
Dear [Employee Name],
This letter is to follow up on your request for an accommodation under the Americans with Disabilities Act (ADA), which we received on [Date]. We appreciate you bringing this matter to our attention.
We are currently reviewing your request and engaging in the interactive process to fully understand your needs and how we can best provide a reasonable accommodation. As part of this process, we may need to gather additional information from you or your healthcare provider. If so, we will reach out to you promptly.
In the meantime, please feel free to contact [Contact Person] at [Contact Phone Number] or [Contact Email Address] if you have any questions or concerns. We are committed to working with you to find a solution that allows you to perform the essential functions of your position.
We will keep you informed of our progress and will notify you of our decision as soon as possible. We appreciate your patience and cooperation during this process.
Sincerely,
[Your Name]

How to Write Sample Letter To Employee Regarding ADA Accommodation
Subject Line: Crystallizing the Purpose
- Ensure the subject line is succinct and laser-focused: “Regarding Your ADA Accommodation Request” or “Follow-up on ADA Accommodation.”
- Avoid ambiguity; the employee should immediately apprehend the letter’s raison d’être.
Salutation: Setting a Civil Tone
- Use a professional and respectful salutation: “Dear Mr./Ms./Mx. [Employee’s Last Name],”
- Refrain from overly familiar greetings to maintain a decorous atmosphere.
Acknowledgement: Affirming Receipt and Understanding
- Acknowledge receipt of the employee’s accommodation request and the date it was received.
- Demonstrate comprehension of the employee’s needs by briefly reiterating the request. For instance: “This letter acknowledges your request, received on [Date], for a standing desk as an accommodation.”
Interactive Dialogue: Initiating or Continuing the Conversation
- If further information is required, articulate the specific details needed with perspicacity.
- Pose pertinent questions: “To better evaluate your request, could you provide documentation from your healthcare provider elucidating the necessity for this accommodation?”
- If a meeting is necessary, propose convenient times and locations.
Proposed Accommodation: Laying Out the Options
- If an accommodation is feasible, delineate the specifics, including any attendant conditions or stipulations.
- Clarify the duration of the accommodation, whether temporary or permanent. Example: “We can provide a specialized chair on a trial basis for three months.”
- If the requested accommodation is unfeasible, articulate the reasons with transparency and empathy.
- Propose alternative accommodations that might address the employee’s needs. Example: “Although a standing desk presents logistical challenges, we can offer a more ergonomic chair and scheduled breaks for stretching.”
Closing: Reaffirming Commitment and Availability
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- Reiterate your commitment to an inclusive workplace and ongoing dialogue.
- Provide contact information and invite further discussion. Utilize phrases such as: “Please do not hesitate to contact me with any questions or concerns” or “We are committed to working collaboratively to find a suitable solution.”
- Conclude with a professional closing: “Sincerely,” or “Best regards,” followed by your name and title.
Frequently Asked Questions: Sample Letter Regarding ADA Accommodation
This section addresses common inquiries regarding sample letters for communicating with employees about Americans with Disabilities Act (ADA) accommodations.
Understanding the legal requirements and best practices is crucial for ensuring compliance and fostering an inclusive workplace.
What should a sample letter regarding ADA accommodation generally include?
A sample letter should include the date, employee’s name, a clear statement of the purpose (e.g., confirming receipt of accommodation request), a request for supporting documentation (if needed), information about the interactive process, a timeline for response, and contact information for HR or a designated representative.
How do I address confidentiality concerns in the letter?
The letter should explicitly state that all medical information provided will be kept confidential and used only for the purpose of determining appropriate accommodations, adhering to ADA regulations.
What if I need more information from the employee to process their request?
The letter should clearly outline the specific information needed, explain why it’s necessary to evaluate the request, and provide a reasonable deadline for the employee to submit the documentation.
Can I include a denial of accommodation in the sample letter?
While a sample letter can address denials, it’s crucial to clearly explain the reasons for the denial, based on undue hardship or lack of essential job functions, and inform the employee of their right to appeal the decision.
What should I do if the employee does not respond to my letter?
The letter should state the consequences of not responding within the given timeframe, such as delaying the accommodation process or potentially impacting the ability to provide a reasonable accommodation. Follow up as necessary to ensure effective communication.
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