As consumers, we expect the products we purchase to meet our expectations and needs. However, sometimes things don’t go as planned. It’s not uncommon to receive the wrong size product, leaving us feeling frustrated and inconvenienced. Whether it’s clothing, shoes, or household items, receiving the wrong size can be a hassle.
But don’t worry, there are steps you can take to address the issue and ensure that you receive the correct product. In this article, we’ll provide you with a helpful template for writing a complaint letter to the company, so you can get the right size product you ordered.
Wrong Size Product Complaint Letter Template
[Your Name]
[Your Address]
[City, State ZIP Code]
[Date][Company Name]
[Address]
[City, State ZIP Code]
Dear Sir/Madam,
I am writing to complain about a product that I recently purchased from your company. I ordered [product name] from your website on [order date], and it was delivered on [delivery date].
Unfortunately, when I received the product, I found that it was the wrong size. I had ordered a [size], but the product that was delivered to me was a [size]. This was very disappointing and frustrating for me, as I was looking forward to using the product for a specific purpose.
I would like to request a replacement for the product in the correct size, and I would appreciate it if you could expedite the delivery process. Alternatively, I would be willing to accept a refund for the incorrect product.
I have attached a copy of the order confirmation and the delivery receipt for your reference. Please let me know what steps I should take to return the incorrect item to your company.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Sincerely,
[Your Name]
Sample 2
[Your Name]
[Your Address]
[City, State ZIP Code]
[Date][Company Name]
[Address]
[City, State ZIP Code]
Dear Sir/Madam,
I am writing this letter to express my disappointment with the product [product name] that I recently purchased from your company. I ordered [product name and size] on [order date] and received it on [delivery date]. However, upon opening the package, I realized that the product size was incorrect.
I ordered [size] but received [wrong size]. This has caused a great inconvenience to me as I was expecting the product to meet my specific needs. The wrong size is of no use to me and I cannot use it in any way.
I request you to kindly look into this matter and send me the correct size product as soon as possible. I am attaching the order receipt and the picture of the product for your reference. I hope to receive a prompt response from your end.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Wrong Size Product Complaint Letter
Dear Customer Service,I am writing to express my disappointment with the product I received from your company. I recently ordered a pair of shoes, but when they arrived, I discovered they were the wrong size.
I ordered a size 7, but the shoes I received were a size 6. This is a significant difference and makes the shoes unwearable for me.
I am disappointed that the wrong size was sent to me, as I was looking forward to wearing these shoes. I have attached a photo of the shoes I received, clearly showing the incorrect size.
I hope you can rectify this situation and send me the correct size shoes as soon as possible. I look forward to hearing from you soon.
Sincerely,
[Your Name]
Sample 4
Dear [Customer Service],I am writing to express my disappointment with the recent purchase I made from your store. I recently ordered a [product name] in a size [size], but upon receiving the package, I realized that the product was in a size [different size].
As you can imagine, this was extremely frustrating as I had been looking forward to receiving the correct size and using the product. Unfortunately, this error has inconvenienced me greatly, as I now have to go through the process of returning the product and waiting for a replacement.
I am hoping that you can rectify this situation as soon as possible. I would appreciate it if you could send me the correct size [product name] as soon as possible or provide me with a refund for the purchase.
I hope that you will take this matter seriously and take the necessary steps to ensure that similar incidents do not happen in the future. I look forward to hearing back from you soon.
Sincerely,
[Your Name]
Complaint Letter for Wrong Shirt Size
Dear [Customer Service],I am writing to express my disappointment with my recent purchase of a shirt from your store. I ordered a medium size, but when I received the shirt, I found that it was too small for me. I checked the label and saw that it was actually a small size.
As a loyal customer, I have always trusted your store to deliver high-quality products and services. However, this recent experience has left me feeling frustrated and dissatisfied. I had been looking forward to wearing this shirt for a special occasion, but now I am unable to do so.
I would appreciate it if you could rectify this situation by sending me the correct size shirt as soon as possible. I expect that your store will take full responsibility for this mistake and provide me with a hassle-free resolution to this issue.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample 6
Dear [Name of Customer Service Representative],I am writing to express my disappointment with my recent order from your store. I had placed an order for a shirt and received it promptly, however, to my dismay, I found that the size of the shirt I received was incorrect.
I had ordered a size large, but the shirt that was delivered to me was a size small. I was extremely disappointed because this was a special occasion shirt and I was really looking forward to wearing it. Unfortunately, the shirt that I received was of no use to me.
I would request you to kindly arrange for a replacement of the shirt in the correct size as soon as possible. I would also appreciate it if you could arrange for the pickup of the wrong shirt size that was delivered to me.
I hope that you will take the necessary steps to ensure that such errors do not occur again in the future. I look forward to hearing back from you soon with a resolution to this matter.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Complaint Letter for Wrong Delivery of Products
Dear Customer Service,I am writing to express my disappointment regarding the delivery of my recent order. I had placed an order for a brand new television set on your website, which was scheduled to arrive on the 15th of this month. However, I was extremely disappointed to receive a different product altogether.
Upon opening the package, I found that the television set that I had ordered was replaced with a different brand and model. This was clearly not what I had paid for, and I was left feeling cheated and frustrated. I immediately contacted your customer service team to report this issue, but I have yet to receive a satisfactory response.
I would like to request that you take immediate action to rectify this situation. I believe that I am entitled to receive the product that I had originally ordered, and I expect that this will be delivered to me as soon as possible. I also request that you take steps to ensure that such mistakes do not happen in the future, as this has caused me a great deal of inconvenience and frustration.
I look forward to hearing from you soon and hope that this issue will be resolved promptly.
Sincerely,
[Your Name]
Sample 8
Dear Customer Service,I am writing to express my disappointment with the delivery of my recent order. The products I received are not the ones I ordered, and I am extremely unhappy with this error.
I had ordered a set of six ceramic plates, but the package I received contained four glass bowls instead. This is clearly a mistake on your part, and I am very dissatisfied with the service I have received.
I would like to request that you immediately send me the correct products that I had ordered. I would also appreciate it if you could ensure proper quality control measures are put in place to prevent such mistakes from happening again in the future.
I hope that this issue can be resolved as soon as possible, and I look forward to hearing back from you.
Sincerely,
[Your Name]
Complaint Letter – Wrong Product Delivered
Dear [Customer Service],I am writing to express my disappointment with the recent delivery I received from your company. I had placed an order for a new laptop, but when I opened the package, I found a completely different product inside.
The product I received was a tablet, which is not what I had ordered. This mistake has caused me a great deal of inconvenience, as I am in need of a laptop for work purposes.
I would appreciate it if you could rectify this situation as soon as possible by delivering the correct product to me. Additionally, I would like to request that you cover any expenses I may incur in returning the wrong product back to your company.
I hope to receive prompt and satisfactory resolution to this issue. Thank you for your attention to this matter.
Sincerely,
[Your Name]
Sample 10
Dear [Customer Service],I am writing to express my disappointment and frustration with my recent order. I placed an order for [Product A] on [Date] and received the package on [Date]. However, upon opening the package, I discovered that I had received [Product B] instead.
I am extremely disappointed with this error, as I specifically ordered [Product A] for its unique features and benefits. The product I received, [Product B], does not meet my needs and is not what I paid for.
I would appreciate it if you could rectify this mistake as soon as possible. I request that you arrange for the correct product, [Product A], to be delivered to me as soon as possible. I would also appreciate if you could provide me with a return label for the incorrect product, [Product B], so I can easily return it to you.
I understand that mistakes can happen, but I expect prompt action to be taken to correct this issue. Thank you for your attention to this matter.
Sincerely,
[Your Name]
Conclusions
In conclusion, a Wrong Size Product Complaint Letter can be a very effective way to express your dissatisfaction with a product that did not meet your expectations. By following the tips and using the template provided, you can compose a clear and concise letter that outlines your concerns and requests.
Remember to remain polite and professional in your tone, and include any relevant documentation or evidence to support your claim. With a well-crafted complaint letter, you may be able to receive a refund, exchange, or other resolution to address the issue at hand.